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Privacy Policy for Stamford Car Buyer
Effective Date: January 15, 2025
Stamford Car Buyer ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and share information when you use our car buying services, website, or interact with us.
We are a data controller under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018).
1. Information We Collect
We collect personal data that you provide to us directly and information we collect automatically when you use our services.
1.1 Information You Provide to Us
When you use Stamford Car Buyer to obtain a valuation, sell your vehicle, or contact us, we may collect the following personal data:
- Identity and Contact Data: Name, address, email address, telephone number, and postcode.
- Vehicle Information: Vehicle registration number (VRN), make, model, mileage, service history, and any other relevant details about the vehicle you are selling.
- Financial Information: Bank account details required for payment processing.
- Identity Verification Documents: Copies of your driving license, passport, or utility bills, as required to comply with legal obligations such as anti-money laundering regulations.
1.2 Information We Collect Automatically
When you visit our website, we may automatically collect:
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, including URLs, clickstream data, page response times, and interactions with pages.
- Cookies: We use cookies to improve your website experience. Please refer to our separate Cookie Policy for more details.
2. How We Use Your Information
We use your personal data based on lawful grounds as required by GDPR.
2.1 To Provide Our Services and Fulfill Contracts
- To provide an accurate valuation of your vehicle.
- To facilitate the purchase of your vehicle, including arranging collection and processing payment.
- To manage your account and communicate with you regarding your transaction.
- To verify your identity and comply with legal requirements related to the purchase of vehicles (e.g., Money Laundering Regulations).
2.2 For Legitimate Business Interests
- To improve our services and website functionality.
- To analyze website usage and user behavior for statistical and research purposes.
- To ensure the security of our systems and prevent fraud.
2.3 With Your Consent
We may use your contact details to send you marketing communications about our services, offers, or news, but only where you have explicitly consented to receive these. You can withdraw your consent at any time.
3. Sharing Your Information
We may share your personal data with third parties in the following circumstances:
- Service Providers: We engage third-party service providers to help us operate our business, such as payment processors, IT support, and data hosting. These providers are only permitted to use your data for the specific services they provide to us.
- Legal and Regulatory Requirements: We may disclose your information if required by law or to comply with a legal process, such as responding to a court order or regulatory request.
- Business Transfers: If Stamford Car Buyer is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will ensure that the confidentiality of your personal data is protected.
We do not sell or rent your personal data to third parties for marketing purposes.
4. Data Security
We have implemented appropriate security measures to protect your personal data from unauthorized access, accidental loss, disclosure, or destruction. We use industry-standard security practices, including firewalls, encryption, and secure servers.
While we strive to protect your personal data, the transmission of information via the internet is not completely secure. Any transmission is at your own risk.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
Generally, we will retain data related to transactions for a period of 6 years to comply with legal and regulatory obligations. We regularly review the personal data we hold and securely dispose of data that is no longer needed.
6. Your Rights
Under GDPR and DPA 2018, you have several rights regarding your personal data:
- The Right to Be Informed: You have the right to be informed about how we collect and use your personal data.
- The Right of Access (Subject Access Request): You can request a copy of the personal data we hold about you.
- The Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data we hold about you.
- The Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data where there is no legal reason for us to continue processing it.
- The Right to Restrict Processing: You can ask us to suspend the processing of your personal data in certain scenarios.
- The Right to Object: You can object to the processing of your personal data where we are relying on legitimate interests.
- The Right to Data Portability: You can request that we transfer your personal data to you or a third party in a structured, machine-readable format.
- The Right to Withdraw Consent: Where we rely on your consent to process your data, you can withdraw that consent at any time.
If you wish to exercise any of these rights, please contact us using the details below.
7. Contact Us